- Venue is subject to daytime booking- if a daytime event books before your night time event, our staff has to have time to clean up and flip the room for your event. We will let you know if / when this occurs.
- Earliest set up WITHOUT daytime event booked, is 11 am.
- Upon arrival, tables will be arranged per room layout that your event coordinator provided, so you can set out any center pieces
- Chairs, silverware, buffet, ceremony seating, and patio will be set up 2 hours prior to each event when the event staff arrives. The event staff will only arrive 2 hours prior to event to set up.
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CAN SOMEONE HELP ME WITH ALL OF MY DECORATIONS?
No, for liability reasons we cannot provide staff members to do this. Please plan accordingly.
CAN EL FENIX FOLD NAPKINS?
We will roll napkins with our silverware if provided and requested. We do not fold napkins in specialty forms.
WHEN CAN GUESTS COME INTO THE SPACE?
15 minutes prior to contracted time. If your event begins at 5 pm- they will be allowed in at 4:45 pm at the earliest. We need time to make sure the space is clean and set up to your specifications.